Terms and Conditions for Lee Cooper - South Africa

  1. Introduction

1.1 This website is owned and operated by Lee Cooper, and is accessible at Lee Cooper.co.za, including all related mobile sites and software applications (“Website”).

1.2 These Terms and Conditions (“Terms”) govern your use of the Website and all transactions conducted via the Website.

1.3 By using this Website and/or registering an account, you agree to be bound by these Terms, which form a binding contract between you and Lee Cooper.

  1. Legal Capacity & Application of CPA

2.1 You must be 18 years or older and legally capable to contract to use this Website. Minors may use the Website only with the involvement of a parent or legal guardian.

2.2 These Terms apply to consumers under the Consumer Protection Act 68 of 2008 (“CPA”), and nothing in these Terms is intended to unlawfully limit any rights you have under the CPA.

2.3 Where these Terms limit liability, impose risk, or require your acknowledgement, such clauses will appear in bold.

  1. Registration & Account Security

3.1 You may browse and shop as a guest, but registering allows access to features like order tracking and loyalty rewards.

3.2 You are responsible for maintaining the confidentiality of your login credentials. We are not liable for unauthorised orders placed via your account if your credentials were used.

3.3 Notify us immediately at [email protected] if you suspect unauthorised use of your account.

  1. Orders & Sales

4.1 Placing goods in your shopping cart does not constitute a binding order. Orders are only confirmed once payment is processed and delivery is dispatched.

4.2 We reserve the right to cancel any order if items are out of stock, incorrectly priced, or due to suspected fraud. You will be refunded where applicable.

4.3 You may cancel an order before dispatch by contacting customer service. Once dispatched, cancellation is only possible via our Returns Policy.

  1. Pricing & Payment

5.1 All prices are in South African Rand (ZAR) and include VAT, unless stated otherwise.

5.2 Accepted payment methods:

          • Credit/Debit Card (via secure gateway)
          • Instant EFT
          • Stitch
          • Payflex
          • Store Credit/Coupons (where applicable)

5.3 Prices and availability may change without notice. The price at checkout is the final price.

  1. Delivery

6.1 Deliveries are fulfilled by third-party couriers to valid South African addresses.

6.2 Estimated delivery times are 2–7 business days. Delays may occur during sales or public holidays.

6.3 We are not liable for delivery delays caused by external couriers or force majeure.

6.4 You will receive a tracking number via email or SMS.

  1. Returns & Exchanges

7.1 You may return eligible goods within 7 days of delivery under the CPA “cooling-off period,” provided the item is:

          • Unused
          • In its original packaging
          • Not excluded from return (e.g. hygiene items)

7.2 To initiate a return, follow the instructions in our [Returns Policy].

7.3 Refunds will be processed within 10 business days of receiving and inspecting returned goods. A handling fee of 5% (max R100) may apply for non-defective returns.

  1. Vouchers & Coupons

8.1 Promotional coupons are:

          • Not transferable
          • Not redeemable for cash
          • One-time use only (unless otherwise stated)

8.2 Vouchers are valid for 3 years from the date of issue.

8.3 Where a promotion is active, the higher-value discount will apply automatically.

  1. Use of Website

9.1 You agree not to:

          • Upload malicious code or software
          • Attempt to hack or disrupt services
          • Use the site for unlawful content, hate speech, or spam
          • Copy, distribute or mirror our content without permission

9.2 Misuse of the site may result in your account being suspended or terminated.

  1. Intellectual Property

10.1 All content, designs, images, logos, and trademarks are owned by Lee Cooper South Africa or its licensors.

10.2 You may not use, copy, or distribute any content without our express written permission.

  1. Privacy & Cookies

11.1 Your privacy is protected under the Protection of Personal Information Act (POPIA).

11.2 Please see our full [Privacy Policy] for how we collect, store, and use your data.

11.3 We use cookies to personalise your experience and for analytics. You may adjust your browser settings to decline cookies.

  1. Disclaimer & Limitation of Liability

12.1 Use of this Website is at your own risk. The site and its content are provided “as is”.

12.2 We do not warrant the accuracy, completeness, or reliability of information or product images.

12.3 To the fullest extent permitted by law, we will not be liable for any loss, damage, or expense of any kind (direct or indirect) arising from your use of the Website.

  1. Linked Websites

13.1 This Website may link to third-party websites. We do not control or endorse them.

13.2 We are not responsible for content or security on third-party sites.

  1. Suspension & Termination

14.1 We may suspend or terminate access if you breach these Terms, abuse promotions, or attempt fraud.

14.2 We reserve the right to block users suspected of abusing discount codes or creating multiple accounts.

  1. Governing Law

15.1 These Terms are governed by the laws of the Republic of South Africa.

15.2 Disputes shall be resolved in the applicable courts of South Africa. You may still seek redress under the CPA through any authorised tribunal or court.

  1. Contact Information

Lee Cooper South Africa
Email: [email protected]
Phone: +27 64 054 7221
Address: Online only

  1. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the Website after changes are published constitutes acceptance.